['Privacy Policy\n\nThis privacy policy explains how Etisalat Digital Solutions LLC ("we," "our," or "us") collects, uses, discloses, and protects the personal data of users of our online platform and related services in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).\n\n1. Information We Collect \nWe may collect the following categories of personal data when you use our site or services: \n- Identification information such as name, contact details, and address \n- Account credentials and authentication data \n- Usage data about how you interact with our services and infrastructure \n- Technical data including IP address, device type, and browser information \n- Location data to provide location-specific services \n- Communication data including correspondence you send to us\n\n2. How We Use Your Personal Data \nYour personal data is processed for the following purposes: \n- To provide, maintain, and improve our mobile internet services and network infrastructure \n- To manage your accounts and subscriptions, including billing and support \n- To enable IoT connectivity and cloud communication solutions tailored to your needs \n- To comply with legal and regulatory obligations \n- To protect our resources and prevent fraud or unauthorized use \n- To communicate with you regarding updates, service changes, or issues \n- To conduct analytics and improve the functionality and user experience of our platform\n\n3. Legal Basis for Processing \nWe process your data based on: \n- Your consent where applicable \n- The necessity to perform a contract or provide a service you requested \n- Legal obligations we must comply with \n- Legitimate interests pursued by us, provided your rights and freedoms are not overridden\n\n4. Data Sharing and Disclosure \nWe do not sell your personal data. Your information may be shared with: \n- Trusted third-party service providers who assist in delivering our network, IoT, and communication services \n- Regulatory and governmental authorities when required by law \n- Affiliates within Etisalat Digital Solutions LLC for business operations \nAll third parties are required to protect your data consistent with this policy.\n\n5. Data Security \nWe implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or destruction. These measures include secure network infrastructure, encryption, access controls, and regular security assessments.\n\n6. Data Retention \nWe retain your personal data only as long as necessary to fulfill the purposes outlined above, comply with legal obligations, resolve disputes, and enforce agreements.\n\n7. Your Rights \nYou have certain data protection rights under applicable law, including: \n- The right to access the personal data we hold about you \n- The right to rectify incorrect or incomplete data \n- The right to request erasure (“right to be forgotten”) where applicable \n- The right to restrict processing or object to processing based on legitimate interests \n- The right to data portability when the processing is automated and based on consent or contract \n- The right to withdraw consent at any time where processing is based on consent \n- The right to lodge a complaint with a relevant supervisory authority\n\nTo exercise these rights, please send a written request to our physical address below.\n\n8. Cookies and Tracking Technologies \nOur platform may use cookies and similar technologies to enhance your user experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.\n\n9. International Data Transfers \nAs a telecommunications provider operating in the UAE and globally, your data may be transferred and processed outside your country of residence. In such cases, we ensure adequate safeguards and compliance with relevant data protection laws.\n\n10. Changes to This Privacy Policy \nWe may update this policy periodically to reflect changes in legal requirements or our processing practices. We encourage you to review the policy regularly for updates.\n\nContact Information: \nEtisalat Digital Solutions LLC \n58 Khalid Bin Al Waleed Street, 10th Floor, \nDubai, Dubai, 20240 \nUnited Arab Emirates\n\nFor any questions or requests regarding this privacy policy or your personal data, please contact us at the above address.', 0.0014144000000000001, 'gpt-4.1-mini']